Privacy :

By using the Web site you are accepting the practices described in this Privacy Policy. The users of our web site (the "Web site") and their access to the products offered on it, and we know privacy is important to them. This Privacy Policy to inform you how and what is done with the information. i.e. Personal information such as name, mailing address, telephone number and email address.

Personal Information :

www.willsmer.com do not rent, trade or share your e-mail address with any other company for their marketing purposes without consent from the customer. Your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new features. If you take advantage of special offers made by our marketing partners, we may transfer your personal information to them. The personal information that you give us when you place an order or utilize one of the Services is used to process and fulfil your order or request. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving the Services and the Web site. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your information will likely be among the assets transferred. The personal and non-personal information disclose customers to any successor-in-interest of ours, such as a company that acquires us. The need to disclose personal information when required by law and when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

Opt-out of certain communications:

If you are no longer interested in receiving e-mail announcements and other marketing information from us, please Contact us. Include your complete name and email address. Note that you may still receive customer service related communications from us.

IP address and cookies :

Other information could be collected from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and targeted audiences.

Cookies stored on your computer by your web browser of your history and the sites you have visited are used in our site. Cookies don't store any of your personal information; they do allow us to do things like keep items in your shopping cart between visits.

We may collect and share non-personal information about the pages that you visit on the Web site, but this information is not personally identifiable, and we may use selected third parties for marketing and analysis purposes.

Protection of information :

Accepted industry standards of security are used to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. www.smacked.co.uk can not Guarantee 100% security. We cannot guarantee its absolute security. No liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions is indicated or intended.

Child Privacy :

We will not knowingly collect or use any information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.

We link to other sites :

Our site contains links to other web sites. We are not responsible for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Privacy Policy Changes :

The Privacy Policy may change from time to time, new Privacy Policies will be shown and indicated on our Web site by use of date of updates all new policies will apply to all current and past users of the Web site and will replace any prior policies that are inconsistent with it.
Privacy Policy Effective Date January 1st 2010.

Contact us :

If you ever have any questions regarding our privacy policy please Contact us using the contact form or this email address support@smacked.co.uk

Quality :

www.smacked.co.uk are committed to quality products and your satisfaction is 100% guaranteed.
Any reason you are not completely satisfied with a purchase, simply return it within 30 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

To return your item(s) please pack them in the original packaging and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.